“The support from HomeMaster has been excellent. They are very responsive and considerate, and we never felt unsupported. It’s a comfort to know that they are always there, and they have never left anything unresolved.”

“We went live with the HomeMaster system on the 1st April right at the beginning of lockdown, this of course raised several concerns as taking on such a major project with no onsite support was not ideal however our fears were soon allayed as the remote support solutions were quick and decisive. While it will take time to adapt to a new way of working our staff and customers are already reaping some of the benefits that the software has to offer.”

"I am pleased to say that our relationship with Designer Software has truly been a partnership. Our stakeholders have all embraced the HomeMaster product and where enhancement suggestions have been put forward Designer Software reacted quickly, professionally and delivered without impacting our timescales or budget. We now have one product, fit for modern ways of working which incorporates all key requirements from housing management to responsive repairs, finance and property component stock management.”

“The whole process of working with Designer Software from our initial discussions right up to the stage we are at which is ready to go live, has been smooth and painless. The consultants have been extremely supportive and approachable and have given me regular updates. I would have absolutely no hesitation in recommending both the company and HomeMaster.”

“The team at HomeMaster is really approachable. I’m never afraid to ask a question and I never feel as though I’m wasting their time. I’m really driven to make technology work for my team, enabling them to spend less time on admin and more time on looking after people. HomeMaster allows us to do that.”

“What has impressed me most is HomeMaster’s willingness to work in partnership with us and their response to any suggestions we have for changes to the system. We have been able to work with HomeMaster to shape the product to help other customers too, and I think that’s very powerful. The reporting function is a good example – we have identified enhancements that will automatically be applied across the board to all customers”